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FSC Staff

Staci Pope

Staci Pope
Manager
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Staci has over 24 years of customer service experience. She joined the Facilities Service Center (FSC), just prior to its launch and contributed to the center’s evolution from the ground up. Beyond Facilities Services, her relevant management experience began over 30 years ago in the banking industry and continued on as she held positions in the mortgage and property management industries and with The University of Texas at Austin’s law school. As project manager with Premier Wall and Windows, Inc., she managed 8-10 direct reports on any given project, while working collaboratively with other project managers, architects and designers. She also attended Texas Tech University.

Kristin High

Kristin High
Work Control Specialist
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Kristin graduated from Jacksonville University and worked in customer service positions before joining the UT Facilities Services team in 2007. She worked in the Preventive Maintenance Shop as well as Zone 3 Maintenance Shop before joining the Facilities Service Center. Kristin sees her role as the client’s advocate and likes supporting the UT community.

Christopher Jorgenson

Christopher Jorgensen
Work Control Specialist
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Christopher is a UT graduate and served his country while in the Navy. Although born in Cherrypoint, NC, he has lived in the Austin area for over 40 years. He started his career with UT in 2007, working with Project Management and Construction Services and Custodial Services before joining the Facilities Service Center. Christopher is extremely knowledgeable about the UT community and utilizes his network of resources to assist clients all day, every day.

Roseanna Reese

Roseanna Reese
Work Control Specialist
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Roseanna has 14 years of administrative experience. Before joining the Facilities Service Center, she worked with our Custodial Services division as an administrative associate for 1.5 years. Prior to joining UT, she worked for Tarleton State University for over 11 years as an administrative assistant IV to the director of maintenance, custodial and landscaping. She has received an On the Spot Award here at UT and several awards while at Tarleton State University.

Rachel Soskins

Rachel Soskins
Work Control Specialist
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Rachel has worked in various customer service roles prior to joining the Facilities Service Center, ranging from working for her college alma mater to being an assistant stylist in a high-end salon. She sees her wide range of previous duties as a rare asset, as she is practiced in assisting a variety of clients with a variety of different needs. She graduated from California State University, Channel Islands, with a Bachelor of Arts in psychology. Rachel is proud to be part of the UT team and excited to support her campus community.

Mark Smyth

Mark Smyth
Work Control Specialist
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Mark joins Facilities Services with 35 years of customer service experience. His professional background includes working in the retail industry, where he gained invaluable customer service experience, and serving his community as a firefighter with the El Paso Fire Department. Upon moving to Austin, Mark brought his strong dedication to serving others by taking a position with the Housing Authority of the City of Austin. He furthered this dedication by joining the University of Texas community in 2002. While with the university, he has worked as a fleet specialist with University Fleet Operations and as the senior program specialist with the Office of Emergency Preparedness. Mark is excited to bring his service-oriented enthusiasm to the Facilities Service Center as a work control specialist.

Bubba Stuessy

Olien "Bubba" Stuessy
Work Control Specialist
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Bubba has 14 years of administrative experience. Before joining the Facilities Service Center, he worked in the Zone 1 Maintenance Shop. Prior to joining UT, he worked for the Texas Department of Transportation for 10 years as a permit officer. Before that, he worked for MCES, Inc. as a permit officer for three years. He received an associate's degree in agricultural finance from Blinn College. Bubba believes in advocating for clients and has received numerous customer service awards.

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