About Facilities Service Center

Our Mission

Our mission is to respond to and process all inquiries and requests for facilities, events, and moving services for all of our clients across multiple locations, providing the highest level of customer service and satisfaction.

Our Vision

Our vision is to achieve excellence as a facilities service center at The University of Texas at Austin. We are known by our clients and peers to provide quality, timely service that consistently meets the needs of a thriving university campus.

Core Purpose

Our core purpose is to serve as a responsive and knowledgeable resource and advocate for our clients and peers.

Our Values

We support the core values of the Facilities Services department, which are service, integrity, teamwork, excellence and stewardship.

Process Map

Facilities Service Center Process Map (PDF)


Calls Per Month (Data Visualized via Tableau)