Custodial Services’ Training & Compliance branch has been instrumental in maintaining OS1 and ensuring all employees receive compliance training. It is important that our custodial staff understand the environmental impacts they may have within the campus buildings. For that reason, we not only train employees how to do the work, but why we do it.
New Custodial Services employees are thoroughly trained before they begin directly serving the campus. The trainers cover compliance, employee health and safety, inclusiveness, department orientation and cleaning processes. Hands-on training takes place in the field during the probationary period with their designated crew leader. The training team conducts regular visits to reinforce training and ensure trainees apply classroom training in the field.
Our training department strives to provide ongoing training out in the field as well as in the classroom. This ongoing training provides management the opportunity to communicate expectations and benchmark successes of the training program. These retraining sessions also identify areas of education and training that need adjusting to improve service to our customers.