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About Facilities Services Support

Management Team

Debra Di Meo, Assistant Director

Debra Di Meo
Assistant Director
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Debra brings 36 years of experience in management and customer service. She joined UT with Facilities Services in 2011 and began work on planning and organizing our first-ever Facilities Service Center (FSC), which launched successfully in September 2013. Prior to UT, Debra worked for United Airlines for 31 years. During her time with the airlines, she was the general manager of the 24/7-based Airport Operations in Austin. Her responsibilities involved oversight of 50-60 customer service representatives and management of the facility’s $2.2 million budget. She created cost-efficient work schedules and analyzed various metrics to ensure all operational and customer service goals were met or exceeded. She also standardized procedures to improve worker safety and efficiency.

Staci Pope, Manager

Staci Pope
Manager
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Staci has over 24 years of customer service experience. She joined the Facilities Service Center (FSC), just prior to its launch and contributed to the center’s evolution from the ground up. Beyond Facilities Services, her relevant management experience began over 30 years ago in the banking industry and continued on as she held positions in the mortgage and property management industries and with The University of Texas at Austin’s law school. As project manager with Premier Wall and Windows, Inc., she managed 8-10 direct reports on any given project, while working collaboratively with other project managers, architects and designers. She also attended Texas Tech University.

Core Purpose

The core purpose of the Facilities Service Center (FSC) is to serve as a responsive and knowledgeable resource and advocate for our clients and peers. For more detailed information about this branch, visit the FSC page.

Facilities Services Training

Vacant

Vacant
Manager
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For more information on safety training, contact Mark Zumbach at mark.zumbach@austin.utexas.edu.

Core Purpose

The core purpose of the Facilities Services Training branch is to promote and facilitate the training of staff. This group identifies departmental training needs and implements an Annual Training Plan to strategically meet those needs. Training is provided to approximately 800 employees in Facilities Services.

Speakers Bureau Program

“The art of communication is the language of leadership.”
– James Hume, U.S. presidential speechwriter and author

In this unique program, Facilities Services Training experts provide our staff with a professional development opportunity that promotes leadership skills and builds stronger working relationships. Whether making a presentation or facilitating a meeting, participants of the program:

  • Improve their public speaking skills
  • Discover how to connect with their audience
  • Learn to speak confidently in front of groups
  • Challenge themselves to think well on their feet with impromptu talks
  • Develop and deliver a full presentation at a formal ceremony

Upon graduation from the Speakers Bureau Program, members become “Ambassadors” who meet monthly to keep their skills sharp. Ambassadors are also available to speak on behalf of their department or in their area of expertise. For more information about the program or to inquire about an ambassador for a speaking engagement, contact Debrah Fields at 512-471-3871 or at
debrah.fields@austin.utexas.edu.

Strategic Program Support

Stephanie Perrone, Manager

Stephanie Perrone
Manager
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Stephanie has over 15 years of experience in developing, leading and implementing projects within several sectors of the facilities services industry, including construction, maintenance and operations, and demand-side energy management. For the last four years, she worked with a team of energy stewards in the role of senior project manager for the university’s Energy & Water Conservation Program. Before coming to UT, she was the director of green operations for Foundation Communities, a local affordable housing organization, and also served as a construction crew leader for Casa Verde Builders an AmeriCorps service program. She holds a bachelor’s degree in architecture from the University of Las Vegas and an M.S. degree in sustainable design from The University of Texas at Austin. She is a Certified Energy Manager (CEM) and a LEED Green Associate.

Core Purpose

The core purpose of the Strategic Program Support branch is to communicate with identified stakeholders and to “move the ball” on various strategic-level projects or programs needed to improve the overall excellence, effectiveness and efficiency of the department.

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