Read our article on Building a Legacy: One Piece at a Time - The Overview (PDF) to see how Facilities Operations & Maintenance is undergoing a complete overhaul of its preventive maintenance program to enable better workload management, maintenance requirements identification, and cost accounting.
See more photos of our preventive maintenance program in action.
This article is also part of our: Values at Work Series
Facilities Operations and Maintenance (FOM) employees collectively hold over 252 trade licenses, certifications, academic degrees, and other relevant credentials. Our facilities have become more complex and sophisticated over the years. We have a staff with strong technical skills and experience to maintain our buildings and systems efficiently and provide an effective energy and water conservation program. We offer training and development so our staff is well-matched for the needs of a modern university.
FOM brings these benefits to the university:
People in spaces work better when spaces work better for people.
What does it mean to provide facilities operations and maintenance to the university? What if we weren’t here?
Like an automobile that needs its oil changed and its parts checked or serviced at certain intervals, if its performance isn’t evaluated and maintenance doesn’t occur, the vehicle doesn’t operate well—or worse, becomes dangerous to its driver. Plus, the cost of repairs can increase as the vehicle condition continues to deteriorate. No car lasts forever, but with proper review and maintenance it can run more smoothly and efficiently at less cost and last much longer, as originally intended.
It’s the same with our buildings on campus. FOM monitors the performance of our building systems and provides proper maintenance, including preventive care.
What makes us unique? How have we increased our value? Here are more ways we benefit the university:
We look for ways to move from reactive mode to proactive, as in these examples:
High-tech or low-tech, prevention works!
The best organizations know they must keep evolving, adapting, and growing. It's about being nimble. Facilities Operations and Maintenance teams look for innovative ways to save money, time, or both.
Mobility is a major trend for improving efficiency and communication. We are applying this trend on campus through the use of hand-held devices so our front-line workers can access our work order system from the field.
More opportunities are being explored. See our Innovative Technologies page for more information on this topic.
We’re here for you - the students, faculty, and staff who carry out the mission of this university. We appreciate the opportunity to hear from you about how we’re doing. When we don’t get it right, we take your feedback and act on it. You help us to improve. When we do get it right, we share your accolades. Here are recent ones:
“Each time I called someone handled our needs quickly and efficiently.”
-School of Social Work Customer
“Quick, efficient, friendly, and knowledgeable assistance.”
- Garrison Hall customer
“Courteous and friendly, and they took the time to fix it such that is seems unlikely to happen again.”
-Robert Lee Moore Hall customer
“A very positive experience from start to finish. Thank you!”
-Engineering Teaching Center II customer
Safety begins with communicating with our people to:
We work closely with our department’s Safety Manager & Programs to: