Welcome to the Facilities Services website. We are an integral department within the Campus Operations and Planning unit. Within our website you can find information about the resources we provide and submit requests for cleaning, repairs and many other services. These services create and maintain an exceptional physical environment that promotes learning, research and public services at our University.
We welcome and appreciate your comments, concerns, and feedback to help us serve you better. You can share your thoughts by sending us an email at facilities@austin.utexas.edu.
Mission & Vision
Our mission is to operate and maintain a physical environment that promotes learning, research and public service at The University of Texas at Austin through our core values of Get It Done Right, Pursue With Passion, Act With Integrity, Serve With Care, and Respect For All.
Our vision is for Facilities Services to be the leader in facilities management known by our clients and peers as an innovative, creative, and sustainable organization that sets the benchmark for excellence.
Core Values
Get It Done Right: We consistently pursue excellence in everything we do with a relentless commitment to competence and informed decision-making, and a focus on high-quality results.
Pursue With Passion: We are driven by meaning and purpose, understanding that our roles are integral to the mission of the University.
Act With Integrity: We do the right thing when no one is watching, choosing the ethical path, building trust, fostering accountability through our actions, and inspiring others to do the same.
Serve With Care: We are stewards of our community's and customers' needs, displaying attentiveness through action, and responsibly managing resources to maximize the impact on our community.
Respect For All: We value each team member's contributions, cultivating a sense of belonging through empathy and a respectful and welcoming environment.
Want to learn more about how we put these values into practice?
View our: Values at Work Series
Learn about Facilities Services in this welcome video below:
Director's Office Services
- Audio/Video Assistance for Conference Room - Call 512-471-4110
- Visitor Parking Permits – Obtain from the Director's Office in FC1, Suite 1.102, or call 512-471-4110
- Notary Public - Contact Larrimie Gordon
Contact Us
To place a work order or report a maintenance problem, please call the Facilities Service Center.
Facilities Services Organizational Charts
Maps & Directions
Main Campus
Address:
Facilities Complex 1 (FC-1)
1301 E. Dean Keeton St.
Mail Code: H7055
Austin, TX 78722
Office Hours:
8:00 a.m. - 5:00 p.m., Monday - Friday
Facilities Complex Map
Directions
Coming from North IH-35:
Take the lower deck of IH-35, and exit at Manor Road. Stay in the left lane of the access road. At the first stoplight, turn left (east). Travel east on Manor Road to the stoplight. Turn left onto Lafayette Street. At the next stop light, take another left and stay in the left lane. You will be heading west on East Dean Keeton Street (also known as 26th Street). Make a U-turn at the first left (across from one of the entrances into the Facilities Complex. Because you are making a U-turn, you will be staying on East Dean Keeton Street, but now heading east. From East Dean Keeton Street, turn right into the parking lot in front of Facilities Complex 1 (FC1). FC1 is the three story building with the state and U.S. flag in front.
Coming from South IH-35:
Take the lower deck and exit at Dean Keeton (26th Street). On the access road, turn right (east) onto East Dean Keeton Street. Turn right into the parking lot in front of Facilities Complex 1 (FC1). FC1 is the three story building with the state and U.S. flag in front.
Where to Park at the Facilities Complex
If you have a university parking permit, park in the "A" parking lots on Manor Road.
If you do not have a university parking permit, you will need a visitor parking permit for the lot in front of Facilities Complex 1 (FC1), the three story building with the state and U.S. flag in front. Please go to the Director's Office on the first floor of FC1, room 1.102 to get the visitor parking permit.
J. J. Pickle Research Campus (PRC)
Address:
10100 Burnet Road, Austin, TX 78758
(Between U.S. 183 and Braker Lane)
PRC Campus Map
Where to Park at the PRC Campus
Please refer to the Parking and Transportation website for visitor parking information at PRC.
Contact
Facilities Services Executive Director's Office
Phone: 512-471-4110
Fax: 512-471-7739
FSDirectorsOffice@austin.utexas.edu