Services

We keep our campus clean and sanitary, recycle our waste and reduce landfill impact. 

Report a cleaning, trash or recycling issue by contacting the Facilities Service Center at 512-471-2020 or facilities@austin.utexas.edu or by submitting a UT Works request. Location / room number information is crucial for us to respond to your issue. 

View Custodial Services’ Office Cleaning Schedule. For the safe recycling of boxes, see the best way to prepare them for pick-up by our staff in this flyer (JPG), which you can download and post in your building's public spaces.

Request supplemental cleaning, trash or recycling services (not related to an event) by submitting a UT Works request.

Learn the basics of UT events to make working with us easier. Get started arranging your event by filling in an online Event Planning Request Form. Get answers to questions by calling 512-471-2020 or emailing us at fs-events@austin.utexas.edu.

We help keep the university’s spaces and property secure. 

Request a new key by submitting a Key Request and Authorization form. 

Request lock/unlock scheduling services (not related to an event) or other lock/key services by submitting a UT Works request..

Report an issue with a lock or key by contacting the Facilities Service Center at 512-471-2020 or facilities@austin.utexas.edu or by submitting a UT Works request. Location / room number information is crucial for us to respond to your issue. 

For assistance with Building Access Control Systems (BACS), contact Campus Security Systems.

We relocate university property to its new space on campus and repurpose the university’s unused property, reducing landfill. 

Request Surplus Property services by completing the online Surplus Property Pickup Form. 

Request move support by submitting a UT Works request.

If you have any questions or need clarification, please contact the Facilities Service Center at 512-471-2020 or at facilities@austin.utexas.edu.

We make repairs in the university’s buildings. We also help make the buildings operate more efficiently.

Report an issue with appliances / equipment, power / lighting, elevators / escalators, heating / cooling / ventilation, plumbing, walls, ceilings, floors or doors by contacting the Facilities Service Center at 512-471-2020 or facilities@austin.utexas.edu or by submitting a UT Works request. Location / room number information is crucial for us to respond to your issue.

At the departmental level, Facilities Services views safety as an investment rather than a cost, and safety is an important part of the organization’s continual improvement and overall culture. The department pursues a supportive and robust safety culture where safety is understood and accepted as a high priority at all levels within the organization.

To report a safety issue, contact the the Facilities Service Center at 512-471-2020 or facilities@austin.utexas.edu or by submitting a UT Works request.  Location / room number information is crucial for us to respond to your issue.

We provide the efficient reuse and redistribution of campus resources and manage our Zero Waste Program. We also support the campus in the implementation of programs to achieve UT Austin's Zero Waste Goal.

For a schedule of recycling and trash pick-ups inside buildings, read about our cleaning services.

To request solid waste, recycling, or compost pick-ups for a special event and after-hour needs (for example, a football game, baseball game, or South Mall event), complete and submit a UT Works request, or submit an Event Planning Request form.

We remove pests and address animal issues to keep people, animals and birds safe.

Report an issue with animals or insects by contacting the Facilities Service Center at 512-471-2020 or facilities@austin.utexas.edu or by submitting a UT Works request. It is important to provide the following information:

• Type of animal. Example: bird, bat, raccoon, squirrel, cat. Species determines the unit responsible for handling the issue.
• Location of animal.
• Is it living or dead?

We keep the university’s campus grounds sustainable and looking beautiful. 

Request landscape and exterior services by submitting a UT Works request.

Request either performance or an estimate for a Construction, Renovation, Installation, or Building (CRIB) project. Campus Construction will contact you to discuss the specifics of your request.

Click here to visit the Building Manager's Resource Guide to Campus Construction